Frequently Asked Questions
We accept all major bank cards, including Visa, MasterCard, and more.
Yes, we require payment before shipping to confirm your order.
Yes, we ship to all European countries, the USA, Canada, Morocco, and Gulf countries.
Delivery times vary depending on the destination country. Typically, it takes 7 to 15 business days.
Yes, you can change the shipping address before the order is shipped by contacting us directly.
Yes, you can exchange or return a product within 14 days of receiving it, as long as it is in its original condition and packaging.
Absolutely! We guarantee that all our products are 100% authentic and of the highest quality.
Yes, we offer collections that are perfect for all seasons, including summer, winter, and autumn.
All our clothes are made from high-quality fabrics such as cotton, silk, wool, linen, and polyester, with unique detailing.
Each product page includes a detailed size guide to help you choose the perfect fit.
Shipping fees depend on the destination country and will be calculated and displayed during checkout.
Yes, once your order is shipped, we will send you a tracking number so you can monitor its progress.
Yes, we regularly provide exclusive offers and discounts. Follow us on social media or subscribe to our newsletter to stay updated on our latest promotions.
Yes, we provide gift-wrapping services with a personalized greeting card upon request.
No, you can order as little as one item or more, depending on your preference.
We provide accurate photos and videos of each product along with detailed descriptions. All our models are high quality and 100% identical to the displayed images, ensuring peace of mind before you make a purchase.
Yes, we offer special prices and facilities for wholesale clients. You can contact us via the "Contact Us" page for details.
If you're looking for unique designs or colors, feel free to contact us, and we’ll do our best to accommodate your request.
You can contact us via email or WhatsApp through the numbers listed on our "Contact Us" page.
Yes, we offer a variety of modest and culturally appropriate designs tailored to the Gulf region.
Yes, our customer service team can assist you in English, French, and Arabic.
We accept payments in multiple currencies, including USD, EUR, CAD, MAD, and AED. The currency will be displayed based on your location.
Yes, we reward our loyal customers with points for every purchase, which can be redeemed for discounts on future orders.